CRISIS RESOURCES

A comprehensive listing of mental health resources by faculty/region.

University of British Columbia

Resident Doctors of BC
https://residentdoctorsbc.ca/

UBC Resident Wellness Office
604-675-3873
http://postgrad.med.ubc.ca/resident-wellness/

Physician Health Program of BC
1-800-663-6729
http://www.physicianhealth.com

PHP offers 24-hour access where you can be connected to an intake counsellor who will quickly determine with you what your needs are and will provide you with access to a variety of services which include a network of clinical counsellors.

Employee & Family Assistance Program (EFAP)
1-800-505-4929
EFAP is a confidential counselling service specialized to provide service to healthcare employees and families throughout BC. They have an “affiliate network” with counsellors anywhere clients are, and also offer telephone counselling. 

BC-Wide Crisis Line (24hr)
604-872-3311

 

University of Alberta

Professional Association of Resident Physicians of Alberta
http://para-ab.ca/

University of Alberta – Office of Advocacy and Wellbeing
https://www.ualberta.ca/medicine/resources/faculty-and-staff/support-wellness/index.html
The Office of Advocacy & Wellbeing in the Faculty of Medicine & Dentistry at the University of Alberta looks after issues pertaining to the health and well-being of learners & faculty. The office also advocates on their behalf.

Alberta Medical Association Physician and Family Support Program
1-877-SOS-4MDS (767-4637)
https://www.albertadoctors.org/services/pfsp/i-need-help-now
This is a confidential service that assists residents and their immediate family members with any personal problems that affect home or work life. There is no link to the College of Physicians and Surgeons of Alberta or to your residency training program.

Alberta Health Services Employee & Family Assistance Program (EFAP)
780-491-0027 or 1-800-268-5211
EFAP is a confidential and free service for residents and immediate family members.

Distress Line – Canadian Mental Health Association Edmonton (24hr)
780-482-HELP (4357) or 1-800-232-7288 for rural areas

University of Calgary

Professional Association of Resident Physicians of Alberta
http://para-ab.ca

University of Calgary – Office of Resident Affairs and Physician Wellness
403-210-6525
residentwellness@ucalgary.ca
https://cumming.ucalgary.ca/pgme/wellness/residents

Directors of Resident Support (DRS) Team
https://cumming.ucalgary.ca/sites/default/files/teams/6/Operating%20Standards/drs-bios-pgme-jan21-v1.pdf
The DSR Team is as an independent resource for residents who have questions or concerns of any nature – whether related to residency, their physical or mental well-being, or their personal lives. The team consists of three faculty physicians (Dr. Shannon Ruzycki, Dr. Kannin Osei-Tutu, and Dr. MacGregor Steele) with an interest in well-being and who have diverse lived experiences. Intended as a “no wrong door approach” to resident distress, the DRS team is trained to accept complaints of harassment or discrimination and provide access to resources, and peer support. 

Alberta Medical Association Physician and Family Support Program
1-877-SOS-4MDS (767-4637)
https://albertadoctors.org/services/pfsp
This is a confidential service that assists residents and their immediate family members with any personal problems that affect home or work life. There is no link to the College of Physicians and Surgeons of Alberta or to your residency training program.

Alberta Health Services Employee Assistance Program (Workhealthlife)
780-491-0027 or 1-800-268-5211
Contracted external provider of confidential support.  Access to online, phone, or in-person counselling, and information on various topics related to mental health and well-being (articles, media, forum).

Calgary Distress Centre (24hr)
403-266-HELP (4357)

University of Saskatchewan

Resident Doctors of Saskatchewan
http://www.residentdoctorssk.ca/

Resident Resource Office
306-966-1669
jennifer.uhryn@usask.ca 
https://medicine.usask.ca/residents/wellness.php

Saskatchewan Medical Association Physician Health Program
306-244-2196 or 1-800-667-3781
https://www.sma.sk.ca/programs/44/physician-health-program.html

Employee and Family Assistance Program
855-575-1740
The University of Saskatchewan offers confidential counselling services for employees struggling with a number of life’s challenges. You and your family, through the collective agreement, have access to this support program.
https://wellness.usask.ca/help/efap.php

University of Manitoba

Professional Association of Residents and Internes of Manitoba
http://www.parim.org/

University of Manitoba Wellness
http://umanitoba.ca/faculties/health_sciences/medicine/wellness/

Physician Counselling Service
204-789-3328
Free confidential consultation and treatment for students and residents experiencing emotional stress by Dr. Prober or Dr. Perlov, from the Department of Psychiatry.

Winnipeg Regional Health Authority Employee Assistance Program (EAP)
204-786-8880
http://www.wrha.mb.ca/professionals/safety/eap.php
All employees, as well as their spouses and dependent children, are eligible for confidential EAP services.

Physicians at Risk – Doctors of Manitoba
204-237-8320
https://doctorsmanitoba.ca/physician-health/wellness-programs/physicians-at-risk-par

Physicians at Risk (PAR) is a peer assistance program, wholly funded by Doctors Manitoba, that helps physicians and their families experiencing difficulties in their private and professional lives.

Family Doctor Finder
1-866-690-8260
http://www.wrha.mb.ca/healthinfo/findadoc.php

Manitoba Suicide Prevention & Support Line (24hr)
1-877-435-7170
http://reasontolive.ca

Northern Ontario School of Medicine

Professional Association of Residents of Ontario
24hr Confidential Help Line: 1-866-HELP-DOC
http://www.myparo.ca/

NOSM Resident Wellness Program Support 
residentwellness@nosm.ca
https://www.nosm.ca/residency-programs/resident-wellness

Employee Assistance Program (Shepell FGI)
1-800-387-4765
For all students and residents across NOSM’s wider campus of Northern Ontario, as well as employees in Sudbury and northeastern Ontario.

Physician Health Program
1-800-851-6606 or email php@oma.org
The Physician Health Program (PHP) provides a range of direct services to physicians, residents, and medical students, as well as supportive services to respective family members.

Crisis Response Service – Canadian Mental Health Association Thunder Bay (24hr)
807-346-8282 or 1-888-269-3100

Crisis Intervention Services – Sudbury (24hr)
705-675-4760

Telehealth Ontario
1-866-797-0000

Western University

Professional Association of Residents of Ontario (PARO)
24hr Confidential Help Line: 1-866-HELP-DOC
http://www.myparo.ca/

Learner Experience Office at Schulich School of Medicine & Dentistry
Providing mental health services, academic support and help with issues related to equity, safety and wellness.
https://www.schulich.uwo.ca/learner_experience/

London Health Sciences Centre Employee Assistance Program (Homewood Human Solutions)
1-800-265-8310
https://homewoodhealth.com/corporate/services/stay-at-work/efap

Physician Health Program
1-800-851-6606 or email php@oma.org
The Physician Health Program (PHP) provides a range of direct services to physicians, residents, and medical students, as well as supportive services to respective family members.

Canadian Mental Health Association Middlesex – London (24hr)
519-433-2023 or 1-866-933-2023
General info: 519-434-9191

Community Crisis Centre of Windsor-Essex County (24hr)
519-973-4435

Telehealth Ontario
1-866-797-0000

McMaster University

Professional Association of Residents of Ontario (PARO)
24hr Confidential Help Line: 1-866-HELP-DOC
http://www.myparo.ca/

McMaster PGME Resident Affairs
Resident Affairs is an inclusive and confidential office within Post Graduate Medical Education which supports, educates and advocates for residents and fellows and their well-being on their personal, academic and professional journeys through training.
https://pgme.mcmaster.ca/resident-affairs/

Director of Resident Affairs, Hamilton Campus: Dr. Rosheen Grady
gradyr@mcmaster.ca

Director of Resident Affairs, Waterloo Regional Campus: Dr. Kathleen Nolan
nolank2@mcmaster.ca

Director of Resident Affairs, Niagara Regional Campus: Dr. Aidan Jeffery
aidan.jeffery@medportal.ca

Physician Health Program
1-800-851-6606 or email php@oma.org
The Physician Health Program (PHP) provides a range of direct services to physicians, residents, and medical students, as well as supportive services to respective family members.

Here 24/7 Crisis Line
1-844-HERE247

Telehealth Ontario
1-866-797-0000

University of Toronto

Professional Association of Residents of Ontario (PARO)
24hr Confidential Help Line: 1-866-HELP-DOC
http://www.myparo.ca/

University of Toronto Learner Mistreatment Office

Physician Health Program
1-800-851-6606 or email php@oma.org
The Physician Health Program (PHP) provides a range of direct services to physicians, residents, and medical students, as well as supportive services to respective family members.

Toronto Distress Centre (24hr)
416-408-4357

Telehealth Ontario
1-866-797-0000

Queen’s University

Professional Association of Residents of Ontario (PARO)
24hr Confidential Help Line: 1-866-HELP-DOC
http://www.myparo.ca/

Director of Resident Affairs: Dr. Melissa Andrew
613-533-6000 ext. 32543
postgradwellness@queensu.ca

Queen’s U Counselling service
613-533-6000 ext. 78264
counselling.services@queensu.ca
Residents have access to a counselling service provided by the School of Medicine and Queen’s Student Wellness Services (SWS). Services are provided through SWS’s office, located on the ground floor of Mitchell Hall, 69 Union Street. These services are provided at arm’s length from the School of Medicine for the purposes of maintaining anonymity and confidentiality.

Kingston General Hospital Employee and Family Assistance Program
1-800-663-1142
https://homeweb.ca/
KGH residents have full access to a wide range of confidential services through Homewood Human Solutions.

Physician Health Program
1-800-851-6606 or email php@oma.org
The Physician Health Program (PHP) provides a range of direct services to physicians, residents, and medical students, as well as supportive services to respective family members.

Kingston and Frontenac Crisis Line (24hr)
613-544-4229 or 1-866-616-6005

Telephone Aid Line Kingston (TALK)
6PM – 2AM phone line: 613-544-1771
director@telephoneaidlinekingston.com

Telehealth Ontario
1-866-797-0000

University of Ottawa

Professional Association of Residents of Ontario (PARO)
24hr Confidential Help Line: 1-866-HELP-DOC
http://www.myparo.ca/

Faculty Wellness Program
Director of Learner Wellness: Dr. Rishi Kapur
wellness@uOttawa.ca
https://www2.uottawa.ca/faculty-medicine/faculty-affairs/faculty-wellness-program/about-us                                                            The Faculty Wellness Program (FWP) is an official, working group of the University of Ottawa, Faculty of Medicine. It is committed to the enhancement of the well-being of all members of our Faculty, including Faculty Members (Clinical and Non-Clinical), Students (Undergraduate, Graduate, and Postgraduate), and Support Staff.

Physician Health Program
1-800-851-6606 or email php@oma.org
The Physician Health Program (PHP) provides a range of direct services to physicians, residents, and medical students, as well as supportive services to respective family members.

Distress Centre Ottawa (24hr)
613-238-3311

Telehealth Ontario
1-866-797-0000

Dalhousie University

Maritime Resident Doctors
https://www.maritimeresidentdoctors.ca/

Office of Resident Affairs (Halifax)
902-494-3232
Carolyn.thomson@dal.ca

Office of Resident Affairs (Saint John)
506-636-6007
sutherll@dal.ca

MarDocs Employee Assistance Program (LiveWorks)
1-800-387-4765
https://www.workhealthlife.com/                                                                                                                                                              Maritime Resident Doctors has partnered with LifeWorks to provide an Employee and Family Assistance Program (EFAP) to all residents and your immediate family members.

Doctors Nova Scotia Professional Support Program
902-468-8215
https://doctorsns.com/benefits/professional-support
Doctors Nova Scotia Professional Support Program (PSP) offers confidential help to practicing and retired physicians, residents and their families who are experiencing problems – whether they are personal or professional, financial or psychological, psychiatric or addictive.

Nova Scotia Health Authority Medical Education Office
meded@nshealth.ca
The Nova Scotia Health Authority Medical Education Office provide support for residents on the hospital site.

Mental Health Mobile Crisis Team – Nova Scotia (24hr)
1-888-429-8167

New Brunswick Medical Society Physician Help Line
For members only

New Brunswick Medical Society MD4MD
For members only

Memorial University

Professional Association of Residents of Newfoundland & Labrador (PARNL)
http://parnl.ca/

Office of Learner Well-being and Success
To book an appointment with the Associate Dean or one of their Directors, email lws@mun.ca
https://www.mun.ca/medicine/administrative-departments/learner-well-being-and-success/
The Office of Learner Well-being and Success seeks to inspire medical learners to realize their full potential by cultivating well-being as a way of life leading to ultimate success, now and in the future, to advance the health of the people and communities we serve. 

MUN Student Counselling Centre: https://www.mun.ca/medicine/administrative-departments/learner-well-being-and-success/well-being/counselling-services/

NLMA – Physician and Family Assistance Program

24/7 confidential helpline, short-term counselling, and referrals to specialized coaches and therapists. Call 1 800 663 6729

For NLMA members – membership is free, to apply: Membership Application Form – Formstack

Health & Community Services – Mental Health Programs
https://www.gov.nl.ca/hcs/mentalhealth-committee/mentalhealth/

Canadian Mental Health Association – Newfoundland & Labrador
https://cmha.ca/branches/newfoundland-and-labrador-division/

Grenfell Campus – Counselling and Psychological Services
709-637-7919

Residents seeking wellness support during regular work hours:

Residents with a mental health emergency should avail of the following community-based services immediately:

Call 911 24/7 if you are experiencing an emergency or go to the nearest emergency department in your area.  For the St. John’s area go to:

•      Psychiatric Assessment Unit at the Waterford Hospital, 306 Waterford Bridge Road

•      Health Sciences Emergency Department, 300 Prince Philip Drive

•      St. Clare’s Emergency Department, 154 LeMarchant Road

Call 811* 24/7:

•      To speak with a registered nurse trained in both health and mental health crisis intervention

•      OR for mental health interventions requiring the Mobile Crisis Response team in the greater St. John’s area

Call or text 9-8-8 if you or someone you know is thinking about suicide.

 

* Note out of province cell phones will not connect to 811 call 1-888-709-2929 or use a landline